Privacy Policy — Prof. (Dr.) J. K. Basu

Home › Privacy Policy 

Privacy, Confidentiality & Data Protection 

This Privacy Policy explains how Prof. (Dr.) J. K. Basu collects, uses, protects and manages information provided through www.profbasu.in and its associated astrology, numerology, Vaastu, consultation, educational and research-related services.
Protecting client confidentiality, personal information and consultation-related data is an important part of our professional practice. This policy describes what information may be collected, why it may be required, how it may be used and the choices available to users regarding their personal data.
Effective Date: 26 October 2016 

1. Information We Collect 

We may collect information that is reasonably necessary to respond to enquiries, arrange consultations, provide requested services, process payments and maintain appropriate service records.

Identity & Contact Information: Name, mobile number, email address and other contact information voluntarily provided by the user.
Astrological & Consultation Information: Birth date, birth time, birth place and other relevant details may be collected where required for astrology or numerology consultations. For Vaastu-related services, relevant property, location or premises-related information may be requested instead.
Appointment & Service Information: Consultation type, appointment date and time, service requirements, communication history and relevant booking information. 
Transaction Information: Payment amount, payment date, payment method, transaction reference and related service records.
Client Documents: Where required for a particular service, users may voluntarily provide relevant supporting documents or information necessary for fulfilling that service. 

2. How We Use Your Information 

Information collected through our website and consultation process may be used to:
• Respond to enquiries and consultation requests.
• Schedule and manage astrology, numerology, Vaastu and related consultations.
• Provide the specific service requested by the client.
• Communicate through phone, email, SMS or WhatsApp regarding appointments, payments or service delivery.
• Maintain consultation, booking and transaction records.
• Process and confirm payments.
• Improve website functionality, user experience and service administration.
• Maintain security, prevent misuse and comply with applicable legal or regulatory obligations. 

3. Confidentiality of Client Data 

We regard client confidentiality as an important professional responsibility. Personal information, consultation details, birth-related information and documents provided for a consultation are handled with appropriate confidentiality and are not intentionally disclosed to unrelated third parties except where necessary for service delivery, with the client's consent, or where disclosure is required by law.
Where operational assistance is required, information may be accessed only by authorized persons involved in providing or administering the requested service. 

4. Payments & Third-Party Services 

Payments may be made through supported banking, UPI or other third-party payment services. Prof. (Dr.) J. K. Basu does not independently operate these external payment networks.
We may retain transaction-related information such as payment amount, date, payment method and transaction reference for accounting, booking and service-record purposes. Complete banking credentials, UPI PINs, passwords or similar authentication information are not requested or stored by us.
Third-party services are governed by their own terms, privacy policies and security practices. 

5. Cookies, Analytics & Website Data 

Our website and the platforms used to operate it may use cookies, analytics technologies and similar technical tools to understand website performance, visitor interaction and traffic patterns.
Such information may include browser type, device information, referring pages, approximate usage information and general interaction with website content. Where analytics services are used, information is primarily intended to help evaluate and improve website performance and user experience.
Users may control or disable certain cookies through their browser settings, although doing so may affect some website functionality.

6. Data Retention 

Personal and consultation-related information may be retained for as long as reasonably necessary to provide services, maintain booking and financial records, handle follow-up enquiries, meet administrative requirements and comply with applicable legal obligations.
Information that is no longer reasonably required may be deleted, archived or otherwise managed in accordance with operational and legal requirements. 

7. Data Security 

Reasonable administrative and technical measures are used to protect personal and consultation-related information against unauthorized access, alteration, disclosure or misuse.
However, no website, electronic communication system or online storage method can be guaranteed to be completely secure. Users should therefore avoid sending passwords, banking authentication credentials or other unnecessary highly sensitive information through ordinary communication channels. 

8. External Platforms & Links 

Our website may contain links to or interact with external platforms, including Google services, YouTube, WordPress, Blogger, WhatsApp, social-media platforms and other third-party services.
When users access an external website or platform, the privacy practices and terms of that service apply. We are not responsible for the privacy practices, security or content of independent third-party platforms. 

9. Your Choices & Privacy Requests 

Subject to applicable law and legitimate record-keeping requirements, users may contact us to:
• Ask what personal information they have provided to us.
• Request correction of inaccurate contact or consultation information.
• Request deletion of information where retention is no longer reasonably necessary.
• Withdraw consent for optional future communications.
• Ask questions regarding the handling of their personal information.
Certain records may need to be retained where necessary for completed transactions, accounting, fraud prevention, legal compliance or legitimate business administration. 

10. Children’s Privacy 

Our services are primarily intended to be requested or arranged by adults. Where information relating to a minor is provided for a consultation, it should be submitted by or with the authorization of a parent or lawful guardian.
We do not knowingly request unnecessary personal information from children through this website. 

11. Changes to This Privacy Policy 

This Privacy Policy may be revised from time to time to reflect changes in website functionality, services, operational practices, technology or applicable requirements.
When material changes are made, the updated version will be published on this page with a revised effective date.

12. Contact for Privacy Questions 

For questions, correction requests or other enquiries concerning this Privacy Policy or information provided through our services, please contact:

Prof. (Dr.) J. K. Basu
Website: www.profbasu.in
Email: astro.jbasu@gmail.com
Location: Kolkata, West Bengal, India 

By using this website or voluntarily providing information through its consultation and communication channels, you acknowledge that you have read this Privacy Policy and understand how information may be handled as described above.