Shipping & Delivery

This policy explains how physical products (if any) purchased owned by Prof.(Dr.) J. K. Basu, will be shipped and delivered to clients.

🔹 1. Shipping of Physical Items:

• We offer shipping for specific physical products such as :-

>> Gemstones

>> Yantras

>> Printed horoscopes or reports (on special request)

• Products are shipped only after full payment confirmation.
  
  

🔹 2. Delivery Timeline:

• All orders are processed within 3–5 business days after payment confirmation.

• Estimated delivery time :-

>> Within India: 5–10 business days

>> International Shipping: 10–21 business days (depending on location)

🔹 3. Shipping Charges:

• Shipping charges are calculated at checkout or communicated during consultation.

• Any custom duties, taxes, or import charges for international orders are the responsibility of the recipient.
  
  

🔹 4. Delivery Partners:

• We use reliable courier partners like India Post, DTDC, Blue Dart, FedEx, or others as needed.

• A tracking number will be provided once your item has been dispatched.
  
  

🔹 5. Delays:

• While we strive for timely delivery, delays may occur due to :-

>> Public holidays

>> Natural calamities

>> Customs clearance (for International orders)

• We are not liable for delays beyond our control but will provide regular updates.
  
  

🔹 6. Damaged or Lost Items:

• If a product arrives damaged, please notify us within 48 hours with clear photographs.

• Lost shipments will be handled in coordination with the courier company; reshipping may be done as per their investigation outcome.
  
  

🔹 7. Digital Products:

• Digital reports, charts, and remedies are delivered via email within 3–7 business days.

• Ensure your email ID is entered correctly to avoid delivery issues.